Privacy Policy

1. Introduction

Welcome to Evolv! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal and business data when you use our AI-powered automation solutions.

By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, business details, and payment information.
• Usage Data: Interaction logs, analytics data, and AI-generated responses for service improvements.
• Device & Technical Data: IP addresses, browser details, and cookies for security and performance tracking.

3. How We Use Your Data

We use the collected information for the following purposes:

• To deliver and improve our AI automation solutions.
• To personalize user experiences and provide customer support.
• To process payments and manage subscriptions.
• To analyze platform usage and improve service efficiency.
• To comply with legal and regulatory requirements.

4. Data Sharing & Third-Party Services

We do not sell or trade user data. However, we may share information with:

• Trusted third-party providers for payment processing, analytics, and cloud storage.
• Legal authorities when required to comply with regulations or prevent fraud.

5. Data Security Measures

We implement industry-standard encryption and access controls to safeguard your data. However, no system is 100% secure, so we encourage users to maintain strong passwords and notify us of any suspicious activity.

6. Your Rights & Control Over Data

You have the right to:

• Access, update, or delete your personal data.
• Opt-out of certain data collection or marketing communications.
• Request a copy of your stored data.

7. Data Retention

We retain data as long as necessary for service provision, legal compliance, and security measures. Upon request, we will delete user data unless retention is required by law.

8. Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly. Continued use of our services implies acceptance of any changes.

9. Contact Us

For privacy concerns, reach out to us at privacy@evolv.ai.